Press Articles Auto Maintenance under Warrantee
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Maintenance of new cars under warrantee? We'll do it!The Monti Laws
There are some opportunities in life and also in our professional careers that we are not always able to seize. This little introduction serves simply to resume an argument that, for many Italian auto repairers, has remained an unseized opportunity instead of having turned into an important way to reinforce the entrepreneurial business and to increase workshop traffic. We are referring to the now well-known Monti Laws (European Regulation 1400 and D. Lgs 24) that, for several years, has allowed qualified, independent workshops and those who handle manufacturer technical information, to perform maintenance work on new cars under warrantee utilising original or corresponding quality parts without losing the manufacturer's warrantee in case of necessity. The Monti Laws are absolutely clear; let's briefly review what is necessary to do in the moment that the motorist, with a car under warrantee, comes into your workshop to perform ordinary maintenance work, typically placed under warrantee, to be done in travelling or expiration time.1) Interventions
The Auto Repairer, through one of the many programs in which every workshop is now equipped and also by referring to the manufacturer's maintenance handbook, has to follow all of the expected work with precision for specific vehicle models and with specific mileage or expiration dates.
2) Car Parts/Consumable Materials
The car parts and quality products being utilised have to be equal to or correspondent to the original ones that Zago Ltd. supplies you for any brand or model. To conserve the warrantee, it's not possible to omit the subsitution also if it's for a little detail or for an intervention scheduled by the manufacturer.
3) Fiscal Documents
The invoice or the receipt have to account for performed interventions as well as the brand, the type, and the code of the part mounted onto the vehicle. The same goes for the materials used (oil, etc.).
In the end, whatever is scheduled for that manufacturer's sticker has to correspond to the Maintenance booklet that the manufacturer supplies.
We believe it is important to, once again, underline that on vehicles under warrantee, performed interventions cannot be done on defective parts; this kind of work has to be carried out only in the manufacturer's authorized workshops. This also applies to "recall" work that needs to be done.
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| Last Updated ( Tuesday, 14 October 2008 09:13 ) |
